Privacy Policy


Effective Date: 05/11/2025

Company: Wach Tile

Website: https://wachtille.com

Wach Tile (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or engage with our messaging services, including SMS or MMS communications.

1. Information We Collect

When you interact with our website or opt in to receive SMS/MMS messages from Wach Tile, we may collect:

  • Your name (if provided)


  • Your mobile phone number


  • Message content and interaction history (e.g., delivery, response, opt-in/out data)


  • Device, browser, or carrier data


  • Website analytics and cookies (for site optimization purposes)


We do not collect sensitive information such as financial or health data through messaging.

2. How We Use Your Information

We use your information to:

  • Send transactional or promotional SMS/MMS messages


  • Provide updates on orders, services, or appointments


  • Respond to customer service requests


  • Comply with legal requirements and industry regulations


  • Improve our messaging services and website experience

You will only receive marketing messages if you have provided explicit consent.

3. Consent and Opt-In

By providing your phone number and opting in (via website form, keyword, or checkbox), you consent to receive messages from Wach Tile. Consent is not required as a condition of purchasing goods or services.

4. Opt-Out and Help

You may opt out of Wach Tile SMS/MMS messages at any time by texting:


STOP to unsubscribe

HELP to receive assistance


After opting out, you will receive a final confirmation message. No further messages will be sent unless you re-subscribe.

5. Message Frequency and Charges

Message frequency may vary depending on the nature of your interactions. Standard message and data rates may apply, depending on your mobile carrier plan.

6. Data Sharing and Disclosure

We do not sell or rent your information. We may share your information only with:

  • Trusted third-party service providers who support our messaging and website operations


  • Regulatory or legal authorities, if required by law

All vendors are contractually required to keep your data confidential and secure.

7. Data Security

Wach Tile implements appropriate administrative, technical, and physical safeguards to protect your personal data from loss, misuse, unauthorized access, or disclosure.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal requirements.

9. Children’s Privacy

Our website and messaging services are not intended for children under 13. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

11.Cooky Policy

1. Functional cookies Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2. Analytical cookies Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

3. Targeting cookies Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

4. Third-Party Cookies Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

a. Monitor user preferences to tailor advertisements around their interests.Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

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